All orders ship from 4FRNT HQ located at 2900 S West Temple Salt Lake City, UT USA.
Our warehouse operates Monday thru Friday, 9am-5pm MST (excluding holidays). Any orders placed after 5pm MST will be processed and shipped within 24-48 hours from the start of the next business day.
If you pick a service other than USPS, please ensure a street address is specified as the ship to address.
All orders will receive a tracking number, other than orders using USPS First Class Mail as their shipping service.
All shipments destined to Canada via UPS Standard depart on Friday of each week. Doing so allows for customers to avoid a brokerage fee and a faster customs clearance process. If you would like to use UPS Standard, but would like us to send your package as soon as possible, please contact us at firstname.lastname@example.org or call 801.975.9500. Please note that you will be expected to cover the brokerage fee on the shipment.
All packages sent via UPS Standard are shipped DDP (Deliver Duty & Taxes Paid), so you will not have to pay any additional duty and taxes when delivered.
Any international shipments sent via DHL Express or any other service (with the exception of USPS and UPS Standard shipments to Canada) are sent DDU (Deliver Duty & Taxes Unpaid) and the customer will have to pay these fees upon arrival.